Privacy Policy MustaFly.com

At MustaFly.com, we value your trust and want you to understand how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information we collect through our websites or mobile websites (the "Services"). By providing personal information to us, you agree to the terms of this Privacy Policy.

Personal Information

"Personal Information" is information that identifies you as an individual. We may collect the following types of Personal Information from you:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Passport number
  • Social media account ID
  • Number assigned by a transportation agency, such as a Transportation Security Administration Known Traveler Number
  • Any other information you provide when you communicate with us or book travel with us (e.g., your flight(s) and/or food preferences, information about your bookings such as point of departure(s) and destination(s))

If you submit Personal Information relating to other people to us or our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How We May Collect Personal Information

We may collect Personal Information in a variety of ways, including:

  • Through the Services: When you make a booking with us or interact with the Services.
  • Offline: When you contact customer service or we contact you to obtain personal information.
  • From Other Sources: From public databases, joint marketing partners, social media platforms (including from people with whom you are friends or acquaintances), and other third parties, to the extent permitted by applicable law.

How We May Use Personal Information

We may use your Personal Information:

  • To complete and fulfill your booking or purchase, including processing your payment, providing related customer service, and communicating with you regarding your booking or purchase. We use passport information for travel bookings.
  • To respond to your questions and fulfill your requests, such as sending newsletters and flight updates.
  • To send administrative information, such as information regarding the Services and changes to our terms, conditions, and policies.
  • To send marketing communications that we believe may be of interest to you, to the extent permitted by law.
  • To personalize your experience on the Services by presenting products and offers customized for you.
  • To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities (some activities have additional rules that may contain more information about how we use and disclose your Personal Information).
  • To support social sharing functionality.
  • To allow you to send messages to another person through the Services (by using this functionality, you confirm you are entitled to provide us with your friend's name and email address).
  • For our business purposes, such as data analysis, audits, fraud detection and prevention, developing new products, enhancing or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

As we believe to be necessary or appropriate:

  • Under applicable law, including laws outside your state or country of residence;
  • To comply with legal process and to prevent, detect, or stop abuse, fraud, or criminal activity;
  • To respond to requests from public and government authorities and self-regulatory organizations (including those outside your state or country of residence);
  • To enforce our terms and conditions;
  • To protect our operations, assets, or interests or those of our affiliates;
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and
  • To allow us to pursue available remedies or limit the damages we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed to the following:

  • Our corporate affiliates worldwide for the purposes described in this Privacy Policy (MustaFly.com is responsible for the management of jointly used Personal Information).
  • Third-party travel-related suppliers, such as airlines, hotels, and car rental companies, so they may provide the products and services you book.
  • Other travel-related companies with whom we partner to provide parts of the Services (e.g., airline consolidators, aggregators, other travel agencies, and travel insurance providers).
  • Our business partners whose products or services may be offered on the Services, who referred you to the Services, or to whose website or service the Services link (review their privacy policies).
  • Third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, customer service, email delivery, auditing, and other services (subject to confidentiality obligations and used only for the intended purpose).
  • Third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.
  • Anyone to whom you send messages through the Services (you may also choose to share Personal Information on message boards, chat, profile pages, blogs, etc.—note that such information becomes public).
  • Subject to your social media account settings, to your friends connected with your social media account, to other website users, and to your social media account provider in connection with social sharing (by connecting accounts, you permit sharing governed by the social media site's privacy policy).
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with bankruptcy or similar proceedings).

As we believe to be necessary or appropriate (same list as "How We May Use" above).

Other Information

"Other Information" is any information that does not directly identify you or relate to an identifiable individual. If applicable law requires us to treat Other Information as Personal Information, we use and disclose it only as described for Personal Information in this Privacy Policy.

Other Information may include:

  • Browser and device information
  • App usage data
  • Information collected through cookies, pixel tags, and other technologies
  • Demographic information and other information provided by you
  • Aggregated information

How We May Collect Other Information

We and our third-party service providers may collect Other Information through:

  • Your browser or device (e.g., MAC address, computer type, screen resolution, OS, browser type/version, etc.).
  • Your use of the App (e.g., date/time of access, downloaded files, device number).
  • Cookies (for security, navigation, statistics, ad targeting; we do not respond to do-nottrack signals at this time).
  • Pixel tags and similar technologies (to track actions, measure campaigns, collect statistics).
  • Analytics tools such as Google Analytics (see www.google.com/policies/privacy/partners/ for details; opt out at https://tools.google.com/dlpage/gaoptout).
  • Adobe Flash technology and Flash Local Shared Objects (adjust Flash player settings to manage).
  • IP address (for usage levels, server diagnostics, location approximation).
  • Physical location of your device (via satellite, cell tower, Wi-Fi; for personalized services/content; may share with marketing partners for geo-targeted ads—control via device settings).
  • Information you voluntarily provide (e.g., preferred communication, special travel requests).
  • Aggregated data (does not personally identify you).

How We May Use and Disclose Other Information

We may use and disclose Other Information for any purpose, except where we are required to treat it as Personal Information under applicable law—in which case we will use and disclose it only as described for Personal Information above.